River Oak Cabinetry & Design is committed to your satisfaction. We strive to offer superior customer service to all of our clients. Referrals from our past clients are our best advertising. Below are just some of the comments from our past clients.
“We would most definitely recommend River Oak to others as we have a beautiful, very functional kitchen at a reasonable cost with high quality workmanship and products.”
“The entire staff at River Oak Cabinetry was amazing. Patty was there by my side from the beginning to the end. She patiently walked me through the process and supported me at every turn. Her organization and scheduling of the entire project was spot on! Leo and Tony showed care and expertise when installing and working in my home. Any problems or concerns (and there weren’t many and they were minor) were handled immediately. The team at River Oak provided exceptional service from beginning to end. The entire experience exceeded my expectations. I highly recommend working with Patty and Leo on your next remodeling project!”
“River Oak Cabinetry met and exceeded our expectation with their timeliness. Everyone at River Oak provided exceptional service, they were all good. We are happy with the finished project and wish we had done it sooner!”
“Patty is great to work with, of course –she was direct and clear but so easy to work with, not at all dismissive or bossy. Plus, she really had so much expertise and experience that helped us on all sorts of aspects of the job. We ended up with a good, useful layout that is also greatly enhanced in looks and materials. Everything feels like exactly what we needed and wanted, but very importantly, like what was the best possible. Our kitchen has limits that are real in terms of space and walls and windows, etc., but I think we got a wonderful kitchen using what we had as the base, putting on a terrific new layer but NOT having to totally and even more expensively tear our home apart. We think that for the overall project management, project design/knowledgeable advice, materials, and workmanship we got a lot. We spent a lot, but we got a lot!”
“100% satisfied. I heard about River Oak from some of my neighbors that had used them. I was most satisfied with how smoothly the project went. They were honest and executed in a manner that was timely.”
“We were satisfied with the attention to detail from start to finish. From the first meeting at our house to the final pictures being taken, communication was clear, professional, and timely. Patty listened to our wish list and made everything happen for us within our budget. Additionally, she had ideas that we hadn’t thought of that matched exactly with our style and needs. Every meeting with her was fun and professional. Leo was delightful as well and his presence on the job site was appreciated. With River Oak, you don’t have a crew manager or a subcontractor running your job. Patty and Leo personally oversee every part of the job. This sets them apart from other companies, and was a big reason why we chose to work with them. They were responsive to any concerns (we had few, and they were minor) that we had as the project was underway. Ultimately they finished under budget and ahead of schedule. What more could you ask for?”
“It’s always stressful having contractors around, but this project could not have gone more smoothly. From the design and fixture selection to the finishing touches, we’ve been extremely pleased. River Oak uses great trades people. We had no concerns about any of them having access to our home. The finished product is beautiful and exceeded our expectations.”
“We were most satisfied with their design, craftsmanship and professionalism. They took the time to get to know our style and helped guide us through all the decisions.The quality of the materials used as well as the expertise of Patty, Leo and their contractors were top notch. They made the experience a pleasure! We love everything they remodeled in our home…They never fell short of our expectations on any part of our project.”
“Our remodel was extensive and involved removing a wall and expanding the kitchen into the dinning room. The project was started on time and finished on time as well. The price was good for the work we had done. They job site was kept very clean and the end result was amazing! I would definitely use this company again.”
“We are extremely happy with our new kitchen!! The team at River Oaks are the best. We were provided with a detailed timeline and breakdown of costs. The project was completed on time, even with a few minor schedule changes. We were given a realistic allowance to pick out items and were always kept informed if we were over or under. Patti helped us pick out lighting, counters, tile, cabinets and hardware. She gently guided us into making all the right decisions. I would strongly recommend River Oaks. You will not be disappointed.”
“We brought our preliminary design to Kevin. He helped us select cabinets to fit within our budget and tweaked our design using his experience to give us a beautiful kitchen. The cabinets were delivered early which allowed us to finish our kitchen two weeks ahead of schedule. Quality and service was outstanding!”
“So happy with our kitchen remodel. Kevin helped us design and had great ideas and the install team was so nice and patient. Hoping to tackle the master bath soon and will definitely call River Oak!!”
“Every day we walk into our home we are so pleased with our kitchen and the work that River Oak Cabinetry did. They communicated well throughout the process, their subs are very competent and great to work with and the project was completed on time with no costly surprises. Patti and Leo are a wonderful combination of both professional and caring-they are willing to go the extra mile to make it work. We would definitely work with them again.”
“We found River Oak Cabinetry & Design with a referral from a friend. They have done an excellent job with our kitchen remodel project. I always like to work with a small family owned business. Patti (owner) is the project manager. She is excellent to work with and is always accessible and prompt to return your message, email or call. From the start to the end, all the details were planned out so you know exactly what you will go through from a schedule and cost perspective. She held the schedule tightly and did everything within her control so idle times are kept to a bare minimum. The different trades people she used on the job are all highly trained professionals. They were very punctual and worked very hard. They clean-up everyday after their work. Leo (owner) is the master carpenter. He is meticulous and did all the cabinet installation and related wood work with great details and precision. Overall, we were very happy with the results and how our kitchen turned out. We will definitely used River Oak again in the future.”
“From beginning to end Patty and Leo, the owners, were on the jobsite or in constant communications with information, plans for the work, or just checking how things were going with a crew or tradesman. Patty’s designs and ideas were right on with what we wanted and she even worked with us and the tile-setters on layout and tile design. All the tradesmen, plumbing, electrical, drywall, tile, painting, glass, vanity top, etc. were all professional, friendly, courteous but most importantly, hard-working, punctual and respectful to our property. We have had several tradesmen work in our previous house but we found this crew to be exceptional. The only delay in the scheduling was the custom glass shower doors because the installers themselves discovered scratches in the glass before we even inspected them ourselves and said they would have new ones made without us even asking. They even offered to install the defective doors if we needed to use the shower before the new ones were made and installed. Overall, this was the best remodeling experience we have had. We wish we had used River Oak for the past 3 projects in previous homes.”
I read the reviews and looked at the pictures and made an appointment for Patty to come out and give us an estimate. She measured everything precisely and then gave us several layout options and several price points. Patty was extremely patient….Patty was a genius with space planning, increasing the depth of our counters and putting extra cabinets at the back of our peninsula. She designed a wall of cabinets and drawers to answer my storage issues. Everything now has a place and is at my fingertips. The quality of the cabinets is fabulous. All the drawers are full extension and soft close. Patty walked us through all the design choices and we could not be happier with the final product.
We came in on budget and were able to get back into our kitchen a few days ahead of the schedule. In one of the reviews I read, the reviewer said that River Oak gives customers a custom product at box store prices. I agree. I now love working in my kitchen. I highly recommend River Oak Cabinets for any remodeling job.”
“We recently hired River Oak Cabinetry to remodel a master bathroom and install hardwood flooring in the adjoining master bedroom and closet. We are well pleased with the design and workmanship of the job. They promised the job would be done in six weeks and they delivered on that promise. Leo and all the sub-contractors showed up on time, were polite,and cleaned up the mess when they were done for the day. Patty and Chris were extremely helpful in product and color selections.The hardwood floors perfectly match the existing hardwood floor that is adjacent to it. We would highly recommend them to a friend.”
“Patty has an excellent eye for design and was very helpful. Leo has excellent carpentry skills. We were able to move back into the kitchen within the scheduled time for the project. Budgeting was good. We ended up replacing a dated electrical panel which we are glad we did. In some areas we were under budget so there was not a big surprise on extra costs. We have gotten compliments on the remodeling work.”
“Very well. A bit expensive but well worth it. They were patient and helpful with design decisions, detailed and professional with installation. The project was well managed; the workmanship top notch. They finished on time and budget, and it all looks wonderful.”
“River Oak Cabinetry did a wonderful job remodeling our kitchen in 2010. So when we decided to remodel our master bath, we knew exactly who we wanted to work with again. Patty was great at giving advice on the overall plan and look of our new bathroom. She kept in constant communication when scheduling subcontractors who were friendly, on time and accommodating to work with on our project. If any changes were made during the process, Patty was easily accessible when we had any questions during construction. Leo was also a pleasure to work with. He was so trustworthy that we had no problem allowing him to work in our home when we weren’t able to be there. He always left the work site neat and orderly at the end of each day. We highly recommend River Oak Cabinetry & Design. We look forward to working with River Oak again in the future!”
“Love our new kitchen, mudroom and half bath! River Oak did a fantastic job from start to finish! Everyone is courteous and professional. Will definitely hire them again and highly recommend them!.”
“Patty & Leo at River Oak did a phenomenal job on our complete kitchen remodel. Patty’s design ideas completely transformed our kitchen. She listened to my concerns, and had thoughtful solutions that went above and beyond satisfying my wishes. Leo’s expert carpentry skills made her design become a reality. With the removal of a half-wall, moving a doorway, and smart cabinetry placement, our kitchen appears much larger even though it is the same square footage. They executed with the perfection we expected, and are good people who became like family. River Oak was the absolute best choice for our custom kitchen renovation.”
“Everything went as well as I possibly could have hoped. Patty helped me through the entire process and was very easy to work with. She helped me with the design of everything throughout the entire process, was very easy to get a hold of, and was very helpful with everything from beginning to end. All of the contractors they used were very professional and helpful and after every day of work everything was reasonably clean and picked up. There were just a couple of very minor problems through the project and Patty took care of everything and kept me informed and still finished the project on time. I’m very happy with the work now that it’s been completed. Everything looks great and I haven’t had any problems with anything so far. Everything was done with great quality and I’m so pleased with everything that was done. I will definitely look to River Oak in the future for any other projects I may have. ”
“Repeat customer with RiverOak. Patty was a pleasure to work with, and we are very happy with the results. The schedule is managed very tightly and you always know what will be done next. They hire very good subcontractors for the parts of the job that they don’t do themselves. No surprises and an excellent result!”
“Our experience with River Oak was terrific. The things that really stood out was how helpful Patty was when it came to picking things (design and finishes), staying on budget with time and money, their always being available to answer questions and the ease in which Leo worked in our home and interacted with our son.”
“We are very happy with our experience with River Oak. I’d say things that stand out are:
-very accommodating and easy to work with.
-going the extra mile to get it and make it right.
-ability to translate what we said into design that delivered what we wanted.”
“We were delighted with the results of our kitchen remodel. We knew it was a big project; big and costly. Deciding who to work with was a major factor in the process…until we met with River Oak. Patty and Leo made it easy and comfortable. We are still so pleased! So pleased, I went to work for River Oak after our remodel was complete. I’m proud to say our kitchen…won the ICON Award of Excellence/Gold Award for design and execution by the Northern Illinois Homebuilders Association. I guess you could say, Patty & Leo ROC!”
“We decided that we wanted to stay in our home for the next 20 or more years, but we really wanted to update our 30 year old kitchen. Our idea was to break in to the adjoining room and increase the size (of the kitchen) by 120 square feet. Patty at River Oak Cabinetry came up with a design lan that gave us everything we wanted….and we are thrilled with the results. All of the contractors kept the site as clean as possible and were very professional. Leo’s work on installing the cabinets was excellent.
Everything ran very smoothly. We were informed every day of who was arriving the next morning and at what time. We felt confident leaving them to work alone while running errands, (or escaping the fumes from the flooring).
We highly recommend River Oak Cabinetry & Design.”
“River Oak has now remodeled our three bathrooms, kitchen and family room built-ins. In addition to the kitchen and baths, we have new hardwood floors throughout the first level, have replaced all the dark trim to white, and have now updated all the doors in the house. We are a busy family and having a full service company whom we trust, has made all the difference. The design work Patty brought to our project was translated into custom work by Leo. It was great. Maybe Lisa will cook now ”
“Hey! I cook!” (slugs husband in arm)
“Patty is the main reason we went with RO over our 2nd choice. Her demeanor and friendly professionalism sold me. She was knowledgeable and interested and really wanted us to be happy with the outcome. Never pushy or impatient, she asked us illuminating questions and did not overwhelm me with too many options. Patty helped me to perceive the kitchen I wanted when I had no idea where to begin.”
“The team at River Oak Cabinetry renovated our kitchen as well as turned our laundry room into a mudroom with lockers. After meeting with several contractors, we decided on River Oak because we were impressed with their familiarity with houses in our neighborhood and the examples of their work that we were able to view. Patty was great to work with throughout the process. She helped us evaluate different layout options that would meet our goals and needs. She also provided a lot of thoughtful suggestions regarding materials, always keeping our preferences and budget in mind.
Once in the construction phase, we were also impressed with Leo. Leo and all the subcontractors were always pleasant and willing to answer any questions we had about the work. They adhered to the detailed schedule they gave us before the project began and were particularly mindful of certain timeframes that were very important to us. The project finished on time and within budget. Most of all, we are beyond thrilled with how it turned out. We expected great quality based on the prior projects and material samples we saw, but the finished product exceeded all of our expectations and hopes for our new kitchen”
“We cannot thank you enough! On a scale of 1 to 10, the River Oak team is an easy million. Your assistance in the design phase, flawless installation, and professional excellence on all fronts has created a jewel of a kitchen within our humble home. The quality and attention to detail provided by River Oak Cabinetry was amazing! It was indeed a great pleasure, in all aspects, to have River Oak work their magic in our home. Thank you so much for a design and installation that exceeded even our wildest dreams.”
“I usually do home improvement projects myself. But, I am very pleased that I had it done professionally. I never would have gotten it right. River Oak Cabinetry did an excellent job getting it right the “first time.” Job well done. The best money I ever spent.”
“Patty went above and beyond to ensure the final kitchen design met our needs. She was the only one (out of three other companies) to assess our space and give honest advice on the best options for us. In the end we have a kitchen that is functional, beautiful and better than we ever expected.”
“We had many choices, not only for cabinet materials, styles and finishes, but also for cabinet glass, hardware and lighting. We are very happy with our cabinets. Leo’s installation workmanship and experience surpassed our expectations. His suggestions and problem solving really helped us through the whole project.”
“Kevin did an excellent job. His design was exactly what we wanted. River Oak secured our business because of the design and attention to detail during the quoting process and the schedule and timeline that was prepared before the business was awarded gave us a comfort level that the job was properly planned on a calendar with specific tasks and deadlines which gave me a sense of comfort that the job would be completed on time. The job was finished within days of the original schedule. It was the first time that I have ever had a construction project completed on time and ready for the holidays as I needed. Thanks.”
“We truly want to thank you for listening to us, coming up with a great layout, offering great suggestions, and treating us so well. Your work exceeded our expectations.”
“Scott and I were very pleased with the final results. You were so helpful and easy to work with. The cabinets are very high quality, but reasonably priced.”
“We cannot thank you enough for all of your dedication and hard work as you made our kitchen remodeling dream a reality! From our initial visit to your showroom to the final walk through of our completed kitchen, you lead us through the process expertly!”
“You exceeded our expectations. I loved the decorator options you added to our plan.”
“I could not have asked for a better experience especially since I was 8 and 9 months pregnant during our remodeling. Remodeling a house makes a significant impact on your daily life, but through River Oak’s demeanor, incredible scheduling and professional attention to detail, it made the whole process much more easy to accomplish. They never went over budget and they stuck to the timeline which were two very important aspects for us. I would highly recommend anyone to use their services. They will be very happy with the end result.”
“This was a very positive experience from start to finish. They remodeled our powder room on the first floor and our kid’s bathroom first. Once these were completed, they remodeled our master bath. There is nothing that I would change. It was such a painless process. I have heard horror stories of other companies, but that is not the case with River Oak. I’m very pleased with the work they did. My bathrooms are BEAUTIFUL!”
“Patty was able to envision a design that was both functional and absolutely stunning. I had very little to do with the picking of the cabinets. Having a busy lifestyle, I needed a company and a person that I could trust to handle the project for me. I had certain features I wanted our built-ins to have, and Patty took it from there. Then, for the installation, Leo was absolutely meticulous. He spent so much time making it look “perfect.” Neither one of them ever cut a corner.”
